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Ottawa East: 613-741-4430
Stittsville: 613-836-6880
Brockville: 613-341-9343
Richmond: 613-838-5959
Winchester: 613-774-3538

Are you open for walk-ins?

All Ritchie’s locations are currently offering ONLINE shopping with curbside pickup or local delivery during the Provincewide Shutdown (Dec 28 – Jan 23).

How does curbside pickup work?

Your Curbside orders can be placed online. At the checkout screen, please select the pickup location nearest to you.

You will receive a confirmation email when your order is placed and another email when your order is ready for pickup.

To pick up your order at our Windmill location, please drive along the right-hand side of the building and pull up to the warehouse loading dock.

For all other locations, please call the store upon arrival. Specific pickup instructions for each location are included in your confirmation email.

Do you offer delivery?

We are currently offering local delivery for $24.95 or free delivery for orders over $200.

We are also accommodating seniors (over 65 years) at this time by offering free delivery on orders over $100. Please contact our Windmill location to find out more.

*This pricing applies to retail customers only, for wholesale delivery, please contact us for a quote.

Is Ritchie’s open in the winter?

Yes, Ritchie’s is open year-round! Our stock changes seasonally, so come visit us for every season’s needs.

When do the garden centers open?

Our garden centers open each spring after a significant snowmelt. We aim to open mid-April, dependent on the weather.

Do you sell gift cards?

We have gift cards available in store only. Please call us to arrange a purchase.

Are your plants under warranty?

Any trees, shrubs, vines, or roses purchased at our garden centers are under a one-year warranty. Annuals, perennials, hedging cedars, sod, and tropical plants are not covered under warranty.

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