Policies

Terms of Use

This web page represents a legal document that serves as our Terms of Use and it governs the legal terms of our website, http//www.ritchiefeed.com, sub-domains, and any associated web-based and mobile applications (collectively, “Website”), as owned and operated by Ritchie Feed and Seed Inc..

Capitalized terms, unless otherwise defined, have the meaning specified within the Definitions section below. This Terms of Use, along with our Privacy Policy, any mobile license agreement, and other posted guidelines within our Website, collectively “Legal Terms”, constitute the entire and only agreement between you and Ritchie Feed and Seed Inc., and supersede all other agreements, representations, warranties and understandings with respect to our Website and the subject matter contained herein. We may amend our Legal Terms at any time without specific notice to you. The latest copies of our Legal Terms will be posted on our Website, and you should review all Legal Terms prior to using our Website. After any revisions to our Legal Terms are posted, you agree to be bound to any such changes to them. Therefore, it is important for you to periodically review our Legal Terms to make sure you still agree to them.

By using our Website, you agree to fully comply with and be bound by our Legal Terms. Please review them carefully. If you do not accept our Legal Terms, do not access and use our Website. If you have already accessed our Website and do not accept our Legal Terms, you should immediately discontinue use of our Website.

The last update to our Terms of Use was posted on 18 December 2013.

Definitions
The terms “us” or “we” or “our” refers to Ritchie Feed and Seed Inc., the owner of the Website.

A “Visitor” is someone who merely browses our Website, but has not registered as Member.

A “Member” is an individual that has registered with us to use our Service.

Our “Service” represents the collective functionality and features as offered through our Website to our Members.

A “User” is a collective identifier that refers to either a Visitor or a Member.

All text, information, graphics, audio, video, and data offered through our Website are collectively known as our “Content”.

Legal Compliance
You agree to comply with all applicable domestic and international laws, statutes, ordinances, and regulations regarding your use of our Website. Ritchie Feed and Seed Inc. reserves the right to investigate complaints or reported violations of our Legal Terms and to take any action we deem appropriate, including but not limited to canceling your Member account, reporting any suspected unlawful activity to law enforcement officials, regulators, or other third parties and disclosing any information necessary or appropriate to such persons or entities relating to your profile, email addresses, usage history, posted materials, IP addresses and traffic information, as allowed under our Privacy Policy.

Intellectual Property
Our Website may contain our service marks or trademarks as well as those of our affiliates or other companies, in the form of words, graphics, and logos. Your use of our Website does not constitute any right or license for you to use such service marks/trademarks, without the prior written permission of the corresponding service mark/trademark owner. Our Website is also protected under international copyright laws. The copying, redistribution, use or publication by you of any portion of our Website is strictly prohibited. Your use of our Website does not grant you ownership rights of any kind in our Website.

Links to Other Websites
Our Website may contain links to third party websites. These links are provided solely as a convenience to you. By linking to these websites, we do not create or have an affiliation with, or sponsor such third party websites. The inclusion of links within our Website does not constitute any endorsement, guarantee, warranty, or recommendation of such third party websites. Ritchie Feed and Seed Inc. has no control over the legal documents and privacy practices of third party websites; as such, you access any such third party websites at your own risk.

General Terms
Our Legal Terms shall be treated as though it were executed and performed in Ontario, Canada and shall be governed by and construed in accordance with the laws of Ontario, Canada without regard to conflict of law principles. In addition, you agree to submit to the personal jurisdiction and venue of such courts. Any cause of action by you with respect to our Website, must be instituted within one (1) year after the cause of action arose or be forever waived and barred. Should any part of our Legal Terms be held invalid or unenforceable, that portion shall be construed consistent with applicable law and the remaining portions shall remain in full force and effect. To the extent that any Content in our Website conflicts or is inconsistent with our Legal Terms, our Legal Terms shall take precedence. Our failure to enforce any provision of our Legal Terms shall not be deemed a waiver of such provision nor of the right to enforce such provision. The rights of Ritchie Feed and Seed Inc. under our Legal Terms shall survive the termination of our Legal Terms.

Published and generated with permission from TermsFeed’s Terms of Use.

Privacy Policy

This Privacy Policy was last modified on December 18, 2013.

Ritchie Feed and Seed Inc. ("us", "we", or "our") operates http://www.ritchiefeed.com (the "Site"). This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the Site.

We use your Personal Information only for providing and improving the Site. By using the Site, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible at http://www.ritchiefeed.com.

Information Collection And Use
While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to, your name, email address, postal address and phone number ("Personal Information").

Log Data
Like many site operators, we collect information that your browser sends whenever you visit our Site ("Log Data"). This Log Data may include information such as your computer's Internet Protocol ("IP") address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics.

Cookies
Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer's hard drive.

Like many sites, we use "cookies" to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

Security
The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

Links To Other Sites
Our Site may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

Ritchie Feed and Seed Inc. has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party sites or services.

Changes To This Privacy Policy
Ritchie Feed and Seed Inc. may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on the Site. You are advised to review this Privacy Policy periodically for any changes.

Contact Us
If you have any questions about this Privacy Policy, please contact us.

Published and generated with permission from TermsFeed's Privacy Policy.

Accessibility Long Term Plan

Prepared By

Document Owner(s) Project/Organization Role
Ritchie Feed and Seed Inc. The Corporation
Coordinator / Policy developer/reviewer

 

Project Charter Version Control

Version Date Author Change Description
1 Dec.2nd 2013  

 

Ritchies F&S Inc.

December 2nd, 2013
1.1 Dec.11th 2014 List changes for this Author on this Date and Version.

 

·      Addition of long term plan.

·      [Change 2]

·      [Change n]

1.2 Sept 19,2018 Project Team to current staff

 

 

TABLE OF CONTENTS

1….. PROJECT PURPOSE. 3

2….. PROJECT EXECUTIVE SUMMARY. 3

3….. PROJECT OVERVIEW.. 3

4….. PROJECT SCOPE. 3

4.1……. Goals and Objectives. 3

4.2……. Organizational Impacts. 3

4.3……. Project Deliverables. 4

4.4……. Project Estimated Duration. 4

5….. PROJECT CONDITIONS. 5

5.1……. Project Issues. 5

5.2……. Project Risks. 5

5.3……. Project Constraints. 5

6….. Project Team Organization Plans. 6

7….. APPROVALS. 6

 

 

1          PROJECT PURPOSE

Ritchie Feed & Seed Inc. endeavors to demonstrate leadership for accessibility. Our goal is to ensure accessibility for our employees, customers and the public we serve in our services, products and facilities.

2          PROJECT EXECUTIVE SUMMARY

Ritchie Feed & Seed Inc. strives at all times to provide goods and services in a way that respects the dignity and independence of persons with disabilities. We are committed to ensuring that customers with disabilities receive accessible goods and services with the same quality and timeliness that others do.

3          PROJECT OVERVIEW

Ritchie Feed & Seed Inc. supports the full inclusion of persons with disabilities in its policies, programs, goods and services. This is spelled out clearly in the Canadian Charter of Rights and Freedoms, the Ontario Human Rights Code, the Ontarians with Disabilities Act (ODA), 2001 and the Accessibility for Ontarians with Disabilities Act (AODA), 2005.

4          PROJECT SCOPE

4.1      GOALS AND OBJECTIVES

Goals Objectives
Continually improve accessibility to all services and products offered at all Ritchie’s facilities and on our website. 1.     Ensure all employees are fully trained to accommodate persons with disabilities and/or accessibility challenges.

 

2.     Integrate new system with sales in order to improve customer satisfaction.

3.     Consider accessibility when renovating facilities.

4.     Continually updating our website improving accessibility.

4.2      ORGANIZATIONAL IMPACTS

Positions Impact to and Participation of Organization
Owners Address obligations and concerns regarding the “Accessibility for Ontarians with Disabilities Act” and ensure compliance with the law.
Managers Consider customer accessibility in all decision making.
Supervisors Increased accessibility awareness and training for all employees.
Employees Provide customer service to all clients, without discrimination, equally.

4.3      PROJECT DELIVERABLES

Milestone Deliverable
1.     Complete Employee Training ·         Develop training template—research the differences in training requirements for differing positions.

 

·         Introduce Accessibility Requirements— ensure all employees understand their role and ask “How can I help you?”

·         Train employees—provide classroom and on-jobsite training to meet requirements.

2.     Removal of Physical Barriers ·         Assess all facilities— ensure all areas are barrier free.

 

·         Where barriers exist—develop a short term accommodations solution and contingency plan

·         Remove Barriermake physical alterations.

3.     Website ·         Upgrade conform to WCAG 2.0 Level A
4.     Signage ·         Assess all signage to Accessibility standard

4.4      PROJECT ESTIMATED DURATION

Project Milestone Date Estimate Deliverable(s) Included Confidence Level
1.Employee Training 12/02/13

 

 

Ongoing

1. Develop Template

 

2. Introduce Requirements

3. Train Employees

Completed

 

Completed

Completed

2. Removal of Physical Barriers 12/31/15

 

12/31/15

12/31/20

1. Facilities Assessment

 

2.Contingency Plan

3.Barrier removal

High

 

High

Medium

3. Website 12/15/14

 

12/15/16

1. WCAG 1.0 Level A Compliant

 

2. WCAG 2.0 Level A compliant

Completed

 

Medium

4. Signage &

 

Visual Signals

05/01/15

 

04/01/15

07/01/18

1. Facility entrance/egress painting

 

2. Retail signs clarity

2.Emergency Visual Signals

High

 

Medium

Medium

5          PROJECT CONDITIONS

5.1      PROJECT ISSUES

Priority Criteria

1 − High-priority/critical-path issue; requires immediate follow-up and resolution.

2 − Medium-priority issue; requires follow-up before completion of next project milestone.

3 − Low-priority issue; will be resolved prior to project completion.

4 − Completed 

# Date Priority Owner Description Status & Resolution
1 12/31/13 4 Company Compliance with

 

AODA

Completed Nov.2013
2 12/31/14 4 Company Compliance with

 

AODA

Completed Dec.2014
3

5.2      PROJECT RISKS

# Risk Area Likelihood Risk Owner Project Impact-Mitigation Plan
1 Non Compliance Low Company Timely development of standards and policies to comply with AODA.

5.3      PROJECT CONSTRAINTS

  • Attitude change; all employee should feel comfortable asking “How can I help you?” to anyone entering company premises whether or not they have accessibility issues.
  • During budgeting process the cost of facility alterations will be considered over next five years to bring all facilities into compliance and accessible.

6          Project Team Organization Plans

​
Project Role Project Member(s) Responsibilities
President Doug Ritchie Review requirements of each facility with the project coordinator and manager of each location.
Controller Financing/budgeting, certifier of Compliance Report
Coordinator Develop policies, procedures, and training materials to implement program and set achievable goals to meet Accessibility Compliance
Managers Assess their respective locations using the “Accessibility Checklist” and review with the President. Obtain written quotes from contractors for work deemed necessary. Ensure all supervisors and employees are trained as required.