Position: Part-time | Full-time

Responsibilities
Plant & product care, maintenance & various greenhouse duties
Support the Head Horticulturalist in their daily tasks and production.

Responsibilities include but are not limited to the following:
Answer customer inquiries.
Answer Garden Centre phone calls.
Give recommendations to clients regarding plants and other garden related products.
Merchandise products.
Support Retail Staff as required.
Maintain a clean and safe workplace.
Unload incoming deliveries.
Load purchases into Customer's vehicles
Preparing plants for customer deliveries
General Labour
Any other related tasks as determined by the Retail Manager.

Safety Equipment
Employee must supply and wear safety shoes/boots at all times.

Qualifications
Some knowledge of various landscaping plants and their characteristics.
Excellent communication skills.
Experience working with the public in a retail setting.
Ability to follow direction and stay on task.
Ability to work in a team setting, and independently.
Ability to handle heavy lifting.
Ability to work in all weather.
Previous Sales experience is an asset.
Bilingualism is an asset.
Horticultural Diploma or Certificate is considered an asset.

Position: Part-time | Full-time

Areas of Responsibilities
Responsibilities include but are not limited to the following:

Unload incoming orders.Load customer vehicles.Clean and load delivery vehicles.Help drivers deliver products.Support Store staff as required.Provide excellent customer service.Maintain a clean and safe workplace.Any other related tasks as determined by the Warehouse Supervisor.Picking orders for other stores & customers

Qualifications

Experience working with the public.Ability to lift heavy loads repetitively.Ability to follow directions.Ability to work in a team setting, and independently.

Safety Equipment

Employee must supply and wear safety shoes/boots at all times.

Position: Part-time | Full-time

Areas of Responsibilities
Responsibilities include but are not limited to the following:

Receive payments from customers for purchases.Merchandise products.Support Store staff as required.Provide excellent customer service.Maintain a clean and safe workplace.Any other related tasks as determined by the Store Supervisor.

Qualifications

Basic computer skills and familiarity with working in a Windows environment.Excellent communication skills.Experience working with the public in a retail setting.Ability to follow directions.Ability to work in a team setting, and independently.Previous Cash experience is an asset.Bilingualism is an asset.

Safety Equipment

Employee must supply and wear safety shoes/boots at all times.

Areas of Responsibilities
Responsibilities include but are not limited to the following:

Unload and load delivery vehicles.Merchandise plants and products.Support Garden Centre staff as required.Provide excellent customer service.Maintain a clean and safe workplace.Any other related tasks as determined by the Retail Manager.

Qualifications
Ability to lift heavy loads repetitively.Ability to work outside in all weather conditions.Experience working with the public in a retail setting.Ability to follow directions.Ability to work in a team setting, and independently.

Safety Equipment
Employee must supply and wear safety shoes/boots at all times.

General description
Ritchie’s is currently looking to add to our retail team for the 2022 season! We are currently looking for horticulturalists to assist in our garden centres. We are seeking knowledgeable and energetic team players to assist and provide support in a retail setting.

This position is part of the Garden Centre team and falls under the direction of the Garden Centre Manager.  The main focus of this position is to provide excellent customer service in the area of Retail and support the functions of the Garden Centre and Retail Operations.

Areas of Responsibilities
Duties include but not limited to

Answer customer inquiries in person or by phoneGive recommendations to clients regarding plants and other garden related productsCare for plants by watering / pruningMerchandise productSupport other retail staff as requiredPutting together customer orders

 Periodic Activities and Responsibilities

Assist in quarterly inventoriesUnload incoming deliveries / load delivery vehiclesMaintain a clean and safe workplace.

Qualifications
Horticulture Diploma / Certificate (or working towards)Experience working in a retail environment / public setting

Safety Equipment
Employee must supply and wear safety shoes/boots at all times.

General description
Candidates must have excellent communication skills with a working knowledge of hardscaping materials and installation practices is an asset.

Essential Job Functions: Receives order requests for price quotes, confirmations, follow-ups and purchase orders. Processes all orders, return authorizations, and changes or cancellations directly from customer/sales personnel.Responds immediately to customer inquiries/ information needs and provides positive, courteous service to customers/sales personnel. Answers questions regarding product line, pricing and delivery ETA’s   where possible. Keep manager updated on customer developments. Performs any other duties as assigned. 

Minimum Position Qualifications
Proven customer service backgroundStrong written and verbal communication skillsWill thrive in a fast-paced environmentAbility to work independently with excellent time management skillsStrong attention to detailFlexibility to work overtime if needed 

Behaviours/Skills:
Some of the Leadership Behaviors needed to successfully perform this position are:

Puts the Customer First - Anticipates customer needs, and acts with customers in mind, exceeds customers’ expectations, gains their trust and respect.

Communicates effectively and candidly - Communicates clearly and directly, approachable, relates well to others, provides feedback, articulates clearly, actively listens.